Little Black Door respects your privacy. This policy explains what personal information we collect, how we use it, and your rights. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
- Enquiry details: when you submit our contact or quote form, we collect your name, email address, and any event details you provide (such as date, location, guest numbers and the items you are interested in).
- Communications: any information you give us by email or message.
- Website usage: we use Google Analytics, which collects anonymous usage data (such as pages visited, device and approximate location) using cookies. This helps us understand how the site is used and improve it.
How we use your information
- To respond to your enquiry and prepare a quote.
- To arrange and manage your hire (bookings, delivery, collection, bonds).
- To improve our website and services.
- To meet our legal and tax obligations.
We do not sell your personal information.
Cookies and analytics
Our site uses cookies, including those set by Google Analytics, to measure site usage. You can disable cookies in your browser settings, or opt out of Google Analytics using Google’s browser add-on. Disabling cookies will not stop you using the site.
Who we share it with
We only share your information where needed to provide our service (for example, a payment provider to process payment, or a delivery partner), or where required by law. Any providers we use are expected to protect your information.
Storage and security
We store your information securely and keep it only as long as needed for the purposes above or as required by law.
Your rights
You can ask to access or correct the personal information we hold about you, or ask a privacy question, by emailing michelle@littleblackdoor.com.au.
Changes
We may update this policy from time to time. The current version will always be on this page.
Last updated: June 2026