Hire Terms & Conditions

These terms apply to all hire agreements with Little Black Door. By confirming a booking, you (the “hirer”) agree to these terms. All prices are in Australian dollars and include GST. Delivery is charged separately based on distance from our Wynnum base.

1. Bookings and payment

  1. A booking is confirmed only once we have received your deposit or full payment, and you have received a booking confirmation from us.
  2. Quotes are provided on enquiry and are valid for the period stated on the quote.
  3. Unless agreed otherwise, full payment is due no later than 7 days before your event date. Bookings made within 7 days of the event require full payment at the time of booking.

2. Refundable bond

  1. A refundable bond is charged per item at the time of booking (for example, white timber high tables $10 per table, bar stools $3 per stool). Bond amounts are shown on each product listing.
  2. The bond is held as security against loss, damage, or excessive cleaning.
  3. The bond is refunded to your original payment method within 3 to 5 business days after we collect the items and confirm they have been returned in good, clean condition.

3. Hire period

  1. Standard hire is per night or per event. Multi-day and longer-term rates are available on request.
  2. Items are to be available for collection at the agreed time. Late returns or extended use without prior arrangement may incur additional hire fees.

4. Delivery and collection

  1. We deliver and collect across South East Queensland from our Wynnum base. Delivery fees are calculated on distance and confirmed in your quote.
  2. Self-pickup and return from Wynnum is available by appointment at no delivery fee.
  3. The hirer is responsible for providing safe and reasonable access to the delivery and collection location. Additional charges may apply where access is difficult or where delivery or collection cannot proceed at the agreed time.
  4. Setup is not included in standard hire.

5. Care and use of items

  1. The hirer is responsible for the items from delivery (or pickup) until collection (or return).
  2. Our items are designed for indoor or covered outdoor use. They are not to be used in wet or rainy conditions unless arranged with us in advance.
  3. Items must not be altered, painted, or modified in any way.
  4. The hirer is responsible for the safe use and supervision of all items during the hire period.

6. Damage, loss and cleaning

  1. Reasonable minor wear is expected and accepted.
  2. Significant damage, breakage, or loss will be charged to the hirer, either against the bond or, where the cost exceeds the bond, at the full repair or replacement cost.
  3. Items returned excessively dirty may incur a cleaning fee.

7. Cancellations and changes

  1. Cancellation and rescheduling terms, including any deposit that is non-refundable, will be set out on your quote or booking confirmation.
  2. We will always try to accommodate reasonable changes to your booking subject to availability.

8. Liability

  1. The hirer assumes responsibility for the safe use, supervision, and security of all hired items during the hire period.
  2. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.
  3. To the maximum extent permitted by law, Little Black Door is not liable for any injury, loss, or damage arising from the use or misuse of hired items by the hirer or their guests, and our total liability is limited to the amount paid for the relevant hire.
  4. The hirer agrees to indemnify Little Black Door against claims arising from the hirer’s misuse of items or breach of these terms.

These terms are governed by the laws of Queensland, Australia.

Last updated: June 2026

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